Rr888 is committed to protecting the privacy and security of your personal data. This document clearly explains how we collect, use, store and safeguard your information as a member of our platform.
Your privacy is not merely a legal obligation for us — it is a moral responsibility we take seriously every day.
All data transmitted between your device and rr888's servers is protected by 256-bit SSL encryption — the same highest-grade security standard used by major banking institutions in Malaysia. Your data is safe in transit and at rest.
Your personal information is stored in high-grade data centres with strict access controls. Only authorised personnel may access user data, and every access is logged in our internal audit system for regular review.
The rr888 platform uses two-factor authentication (2FA) to protect your account from unauthorised access. Our system also monitors suspicious login patterns and will automatically lock an account if unusual activity is detected.
Rr888 will not sell, rent or disclose your personal information to third parties for marketing purposes without first obtaining your explicit consent. Your privacy belongs to you — not to us as a business asset.
All data collection and processing operations at rr888 comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure every aspect of your data handling meets or exceeds the required legal standards.
You have the right to access, correct, or request deletion of your personal data that we hold at any time. Such requests will be processed within 14 business days by our customer support team.
Rr888 ("we", "Platform" or "Company") takes your privacy very seriously. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you use the rr888 platform at rr888.ml, including the mobile app and all related services we provide.
By registering an account or using any rr888 services, you agree to the data collection and usage practices described in this Privacy Policy. This policy should be read together with Terms and Conditions rr888 in effect at the same time.
This Privacy Policy applies to all registered members and visitors of the rr888 platform, regardless of the device used to access it — whether via a personal computer, smartphone, or tablet.
Rr888 operates as a responsible data controller under Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure all data processing is carried out lawfully, fairly and transparently in accordance with the applicable legal requirements in Malaysia.
Rr888 collects various types of information depending on how you interact with our platform. Below are the categories of data we collect and the purposes for collecting them:
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity | Full name, date of birth, MyKad/passport number | Account Verification & KYC |
| Relationship | Email address, mobile phone number | Communication & Support |
| Finance | Bank account number, transaction records | Payment Processing |
| Technical | IP address, device type, web browser | Security & improvements |
| Usage | Game records, betting history, login activity | Compliance & Analytics |
| Cookies | Language preferences, login sessions | User Experience |
We only collect data that is strictly necessary for the stated purposes. rr888 does not collect special categories of sensitive data such as health information, religious beliefs, or political affiliations unless explicitly required for legal compliance.
The personal data we collect is used for legitimate and transparent purposes. We will not use your data beyond the scope stated here without obtaining your consent first:
For marketing communications and promotional offers, we will only send you messages if you have agreed to receive them during registration or through your account settings. You may withdraw that consent at any time.
Rr888 does not sell your personal data to any third party. However, in certain limited situations, we may share your information with the following parties for legitimate purposes:
All third parties we work with are required to sign strict data protection agreements and are only permitted to process your data for the specific purposes agreed upon with rr888.
If rr888 is involved in a business restructuring, merger, or acquisition, member personal data may be transferred as part of the business assets. In such circumstances, you will be notified via email and an in-platform notice before your data is transferred and the new privacy policy takes effect.
Rr888 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration or unintended disclosure:
While we take all reasonable precautions, no internet security system can be guaranteed 100% secure. You are also responsible for keeping your account password confidential and not sharing your login credentials with anyone.
In the event of a data breach affecting your personal information, rr888 will notify you within 72 hours of becoming aware of it, in line with industry best practices and applicable regulatory requirements.
Rr888 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small files stored on your device when you visit our website.
The following are the types of cookies we use:
You can manage or disable non-essential cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the rr888 platform.
Under Malaysia's PDPA and rr888's internal policies, you have the following rights regarding your personal data that we hold:
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 14 business days.
You may request that we correct any inaccurate or incomplete personal data held in our records.
You may request deletion of your personal data, subject to our legal obligations to retain certain records.
You may object to the processing of your data for direct marketing purposes at any time without providing a reason.
You have the right to receive your data in a structured, machine-readable format for transfer to another service provider.
You may request that we restrict the processing of your data under certain circumstances while an investigation or review is pending.
To exercise any of the rights above, please contact the rr888 customer support team via email or live chat. We will verify your identity before processing any data-related request to ensure the security of your information.
Rr888 retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required by law. The general data retention guidelines are as follows:
Once the retention period has expired and there is no legal requirement to retain the data, rr888 will securely and irreversibly delete or anonymise your personal data.
The rr888 platform contains links to third-party websites or services such as game providers and payment partners. Please note that this Privacy Policy applies solely to the rr888 platform.
Rr888 is not responsible for the privacy practices of those third-party websites. We encourage you to read the privacy policy of every third-party website you visit before providing them with any personal information.
Third-party game providers within the rr888 ecosystem maintain their own privacy policies. While we select partners who adhere to high security standards, data processing by those providers is subject to their own policies.
The rr888 platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from children or minors.
Should we discover that personal data of an individual under the age of 18 has been collected without valid parental or guardian consent, we will take immediate steps to delete that data and close the relevant account.
If you believe your child has provided personal information to rr888 without your consent, please contact us immediately through our customer support channels so we can take appropriate action.
Rr888 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or technological developments. Whenever there are significant changes, we will:
Continued use of the rr888 platform after any amendment takes effect indicates that you have read and agreed to the updated Privacy Policy. If you do not agree with any changes, you have the right to close your account before those changes come into effect.
For any enquiries, complaints or requests regarding this Privacy Policy or the handling of your personal data by rr888, please contact our Data Protection Officer (DPO) through the following channels:
All privacy-related enquiries will be responded to within 5 business days. For complaints requiring further investigation, we will provide a status update within 14 business days. You may also refer to the FAQ us for answers to frequently asked questions about privacy and account security.
Rr888 is committed to resolving all privacy-related complaints fairly and transparently. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP).